About the position and the company offering it.
This is a full-time, remote position with a US-based company. It’s a great fit for someone who is organized, proactive, and tech-savvy a strong communicator with a clear, professional phone manner and a mindset geared toward both service and sales.
Required Qualifications:
- 2–4 years of experience in customer service, scheduling/dispatch, or admin operations (preferably in home services or field service).
- Proven CRM Experience: Hands-on experience handling estimates/quotes and converting leads to booked jobs.
- Communication: Excellent spoken and written English with a clear, neutral, professional phone presence.
- Sales Mindset: Confident with outbound calling, objection handling, and persistent follow-up.
- Efficiency: Strong organization, attention to detail, and ability to prioritize in a fast-paced environment.